Privacy policy
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🔒 Privacy Policy – Cellora Labs
At Cellora Labs, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website, you agree to the practices described below.
📘 Information We Collect
We collect information to help us process your orders, improve our services, and provide a smooth shopping experience.
1. Information You Provide
This includes:
- Name
- Email address
- Shipping/billing address
- Phone number
- Order details
- Messages you send via our support channels
2. Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Device/browser type
- Pages viewed
- Time spent on the site
- Cookies to recognize your preferences
- Cookies help us improve functionality and personalize your experience.
💼 How We Use Your Information
We only use your data for legitimate business purposes, such as:
- Processing and fulfilling orders
- Sending order confirmations and updates
- Customer support and communication
- Improving website performance
- Fraud prevention and security
- Marketing emails (only if you opt-in)
- We do not sell your personal information to third parties—ever.
🤝 Sharing Your Information
We may share limited information with trusted third parties only when necessary:
- Shipping carriers (USPS, UPS, etc.) to deliver your order
- Payment processors for secure transactions
- Email service providers for updates and notifications
- Analytics tools to improve site performance
These partners are required to protect your information and use it only for the services they provide.
🔐 Data Protection & Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform is 100% secure. We take precautions, but we cannot guarantee absolute protection.
📧 Your Rights & Choices
You have control over your data. You can:
- Request access to the information we store
- Ask for corrections or updates
- Request deletion of your personal data (unless required for order or legal purposes)
- Opt out of marketing emails at any time
To make a request, contact us at: support@celloralabs.net
🧒 Children’s Privacy
Our website is not intended for individuals under 13. We do not knowingly collect personal information from children.
🌍 Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
📅 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
📩 Contact Us
If you have any questions about this Privacy Policy, reach out anytime:
Email: support@celloralabs.net
Customer Support: (605)-591-2608